1. Authenticity and Condition of Items
All artworks and prints offered on Prantique.com are original and antique, unless explicitly stated otherwise. Given their age and historical nature, minor signs of wear — such as patina, slight creases, or paper discoloration — may be present and are considered part of the authenticity and character of each item.
2. Nature of the Sale
Prantique.com is not a business enterprise. All items are part of a private collection and are sold in the context of private, non-commercial transactions. Purchases are considered personal sales between individuals in compliance with applicable laws.
3. Item Descriptions and Photography
Each item is carefully photographed to provide a faithful and accurate representation of its actual condition. We strongly encourage buyers to examine the images in detail before placing an order. For any doubts or further clarification, you are welcome to contact us before completing a purchase.
4. Payment
Payment is required in full at the time of purchase. Accepted methods are indicated on the checkout page and processed through secure channels. All prices are listed in euros (EUR), unless otherwise noted.
5. Shipping
Items are shipped from within the European Union via express courier (UPS, DHL, or FedEx), including tracking and signature upon delivery. All shipments are carefully packaged to ensure optimal protection. Please refer to our Shipping & Delivery Terms for further details.
6. Customs and Import Duties
As these are private sales within the EU, shipments are generally not subject to customs declarations or import duties. Any unexpected charges levied by the destination country, however, are the buyer's sole responsibility.
7. Returns and Refunds
Due to the unique and delicate nature of the items, all sales are final. Returns will only be considered in cases of substantial discrepancy between the received item and its documented description or photos. Any such issue must be reported within 3 days of delivery.
8. Liability
We are not responsible for delays, losses, or damages caused by courier services. Nevertheless, we will make every effort to assist in case of shipping issues.
9. Privacy and Communications
Personal data collected during the checkout process is used exclusively to fulfill your order and will never be shared with third parties without consent.
By registering on the website, you authorize us to send you promotional messages and special offers related to Prantique. You can disable this feature at any time by adjusting the preferences in your profile.
10. Governing Law
These Terms and Conditions are governed by the laws of the European Union and, where applicable, the national laws of the seller’s country of residence.